WARRANTY

1-YEAR WARRANTY

Damages or defects? We’ll send you a new one up to 365 days from your purchase.

Before sending a claim, understand our warranty only covers defects in materials or craftsmanship. Warranty does NOT cover: orders placed over 365 days ago, marked down or final sale items, or typical wear and tear damage. Products within warranty will be replaced or exchanged with a product of equal value.

To start a return for a defective product, please reach out to customer support at help@oldbonestherapy.com with the following information:

  • Your order number
  • A brief description of the warranty issue
  • A photo of the issue