We would love to hook you up with a sticker! Please send a self-addressed, stamped envelope to the below address and we will send you a free sticker.
Old Bones Therapy ATTN: Stickers 617 Mountain View Ave #6 Belmont, CA 94002
How do I wear this back brace?
We're glad you asked! Here's a video showing how easy it is to adjust the compression on the Old Bones Therapy back support brace.
What size should I order?
Please reference the following sizing charts to find your perfect fit.
Back Brace Sizing Guide
Knee Ice Wrap Sizing Guide
Compression Knee Sleeve Sizing Guide
How do I track my package?
Track your order from your confirmation email.
If you have multiple orders, find the email for the one you want to track.
Follow the instructions in the email to track your order using the tracking number.
Free Shipping Promotion
We currently offer FREE shipping for US orders over $99.
We do NOT offer this for INTERNATIONAL orders, sorry.
Can I pay using PayPal?
Of course you can! You will have the option of using your PayPal account during checkout. Simply click on the PayPal button and proceed through the checkout options.
I have an issue with my order. Who do I contact?
If your package is delayed, damaged, or not received please email Customer Service at help@oldbonestherapy.com. Please provide us your order number and we will assist you!
Do Old Bones Therapy products come with a warranty?
A One-Year Warranty covers every product that Old Bones Therapy sells from the date of purchase. The warranty covers defect of workmanship and materials but does not cover damage caused by accident, improper care, negligence, normal wear, and tear, or the natural breakdown of colors and material through time, exposure or extensive use. This warranty is only valid with your proof of purchase, clearly depicting the original order date.
Can I exchange products for a different size?
Absolutely! If you need to exchange for a different size you can use our self service exchange and returns portal ==> https://oldbonestherapy.com/a/returns
Wrecked my bike jumping and trashed my AC joint . I immediately came here knowing they had a shoulder wrap and with no surprise it was quality . Having one for heat and one for ice is nice . Pretty comfortable considering what it is and being wrapped around you . Very good job once again old bones . I now have shin , ankle , knee , elbow , wrist , shoulder and socks lmao .. I believe back and foot insoles are the only 2 things I haven’t tried yet . This shoulder wrap also gives u the support you need while healing or after . These guys have been absolutely great 🤘🏻🤘🏻🤘🏻
